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Privacy Policy

Privacy Policy

Effective Date: 2/20/2026
Kestrel Practice Solutions

Kestrel Practice Solutions (“Kestrel,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, www.kestrelpracticesolutions.com, and related communications.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide Voluntarily

When you:

  • Fill out a contact or discovery call form

  • Request information about our services

  • Subscribe to updates

  • Communicate with us via phone, email, or SMS

We may collect:

  • Name

  • Business name

  • Email address

  • Phone number

  • Practice information

  • Any details you voluntarily provide in your message

We do not collect patient medical records or protected health information (PHI) through our public website.

B. Automatically Collected Information

Like most websites, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referring website

  • Cookies and tracking data

This information helps us improve website performance and marketing effectiveness.

2. How We Use Your Information

We use information to:

  • Respond to inquiries

  • Schedule discovery calls

  • Provide consulting services

  • Send service-related communications

  • Improve our website and marketing

  • Comply with legal obligations

We do not sell personal information.

3. SMS Messaging Policy

If you provide your phone number and opt in to receive SMS communications:

  • You may receive conversational messages related to your inquiry or services.

  • Message frequency may vary.

  • Message and data rates may apply.

Opt-In

By submitting your phone number via our forms or providing verbal consent, you agree to receive SMS messages related to our services.

Opt-Out

You may opt out at any time by:

  • Replying STOP

  • Contacting us directly at [Insert Email Address]

After opting out, you will receive one final confirmation message.

Data Protection

We do not share your mobile number with third parties for marketing purposes.

4. Information Sharing

We may share information:

  • With service providers who help operate our website (e.g., CRM platforms, email systems)

  • To comply with legal obligations

  • To protect our rights or prevent fraud

We require vendors to maintain reasonable data security standards.

We do not sell or rent your information.

5. Client Data & Confidentiality

When Kestrel provides consulting or verification services to clients, data handling and confidentiality are governed by:

  • Client service agreements

  • Business Associate Agreements (if applicable)

  • Applicable federal and state privacy laws

Any handling of patient-related data occurs under separate contractual obligations and not through public website interactions.

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage is 100% secure.

7. Cookies & Tracking Technologies

Our website may use cookies or third-party analytics tools (such as Google Analytics or advertising platforms) to:

  • Understand website traffic

  • Improve marketing performance

  • Enhance user experience

You can adjust cookie settings in your browser.

8. Your Rights

Depending on your state of residence, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Opt out of marketing communications

To exercise your rights, contact us at:
[Insert Contact Email]

9. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact:

Kestrel Practice Solutions

888-845-8119

info@kestrelpracticesolutions.com