Flat Rates No Long Term Contracts Honest and Reliable Services Proven Systems Collect More-Spend Less HIPAA Compliant
Insurance
Insurance is bad word when it comes to your office collections. It can be difficult, frustrating and let’s be honest its not for everyone. We know your staff doesn’t have time to chase insurance payments for weeks and months at a time, sending claims is tedious and time consuming when insurance companies are always changing their rules and requirements. Insurance Verifications take a lot of time away from your staff and time they could be using for patient scheduling and exceptional patient experiences. Free up your front office staff! We are experts in this field and want to help you achieve your practice financial goals. We can guarantee an increase in your collections by sending Clean claims, working unwarranted denials and sending additional info as requested, decreasing your aging and collecting on the work you provided. We focus on the Insurance so you don’t have too!
Why Outsource?
One monthly fee could save you thousands per year.
You spend money on placing job ads, searching for a training insurance professional, offering a great wage and additional benefits. You possibly have to take the time training a new hire. Just to find out that possibly they are not a good fit for your office or maybe they don’t find the office a good fit for them. You are spending thousands of dollars each time you hire a new employee. Outsourcing your insurance needs saves you that money in waves. No more payroll taxes or additional benefits like unemployment, health insurance, dental or 401K. No need to pay for their vacation time or even worry about who is going to cover for them when they take vacation. We have you covered! You will be contracting out your billing and in return collecting more and spending less. Remote employees tend to use less sick days and can work even when the office is closed. There is usually less turnover as remote working has a positive employee retention.
Is Kestrel Practice Solutions HIPAA compliant?
Yes, our billers are all HIPAA trained and compliant. All of our communications are through secure email, fax and file share systems.
Does Kestrel Practice Solutions require a long-term contract?
Never. We do provide you with a contract that simply outlines what you can expect from us as a dental billing provider so you can feel comfortable knowing your needs will be met. No hidden fees, we are a flat fee service provide. You’ll know in your initial quote what to expect every month!
Will I need to change my software if I use Kestrel Practice Solutions?
No. At Kestrel Practice Solutions, we work with your current software program and use a secure remote program to access your software through a designated work station at your office. If it’s cloud-based, we will require a separate login specifically made for our use. It takes less than 10 minutes to set up a connection and we will be ready to roll!
Who handles the money?
We never directly handle your money. Once your claim has been processed, the insurance company sends the EOB and payment directly to you. You scan and email the information directly to us. We will post the payment and EOB to your software. If the EOB states that the claim has been denied, we will follow-up, make adjustments if necessary, and resubmit the claim. We will save you the headache of consistently following up on claims, which will allow your staff to focus on filling your schedule.
Do you contact our patients?
No. You have worked hard to develop relationships with your patients. Your staff is there to answer questions your patients may have about their claims and Insurance. We work hard to provide extensive notes so your office staff is always “in the loop” with whats happening. If theres anything additional you may contact us via phone or email anytime.